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INSURANCE: CLAIM CONDITIONS

 

How to make a claim?
1. Immediately contact Us during office hours by phone on +90 (0)392 228 5883 and +90 (0)392 816 0315 or outside working hours +90 (0)533 869 5151

2. We will take all the details and tell You of any further action You may need to take.

3. You must immediately inform police and/or fire brigade by phone on;

  • Lefkoşa: +90 (0)392 22

  • Girne: +90 (0)392 815 2125

  • Magosa:

  • Guzelyurt:

  • Yeni İskele:

4. In case of traffic accident; do not move Your vehicle until police or Our claims staff have come to the accident site.

5. In case of other loss or damage; You must take all reasonable precautions to avoid injury, further loss or damage and take all practicable steps to safeguard all the property insured from further loss or damage.

6. Afterwards, You must provide Us full details in writing about the accident, loss or damage and supply at Your own expense all reports, certificates, plans, specifications, information and assistance that we may require.

7. You must not admit or deny any claim made by someone else against You or make any agreement with them. We have the right to negotiate, settle or defend any such claim in Your name and on Your behalf and take possession of the property insured and deal with salvage. You must not dispose of any of the damaged items as We may need to see them. You must not do anything related with the accident without Our approval.

Fraud
You
must not act in a fraudulent manner

If You or anyone acting for You:

  • make a claim under the Policy knowing the claim to be false or fraudulently exaggerated in any respect.

  • make a statement in support of a claim knowing the statement to be false in any respect or submit a document in support of a claim knowing the document to be forged or false in any respect.

  • make a claim in respect of any loss or damage caused by Your willful act or with Your connivance.

Then:

  • the Insurer will not pay the claim

  • the Insurer will not pay any other claim that has been or will be made under the Policy

  • the Insurer may at their option declare the contract void

  • the Insurer shall be entitled to recover from You the amount of any claim already paid under the Policy since the last renewal date

  • the Insurer will not make any return premium

  • the Insurer may inform the police of the circumstances

Should you have any query please contact Us.

 

 

 

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